Privacy Policy
Green Park Pharma UK Ltd is committed to protecting and respecting your privacy. Our Privacy Policy (Policy) explains how we will treat your personal data.
This Policy (together with our terms and conditions relating to the use of our website (Terms) and any other documents referred to on it) sets out the basis on which any personal data we collect from you or that you provide to us will be processed. For the purposes of the General Data Protection Regulations and the Data Protection Act 2018 (Legislation) “personal data” about you is information you supply about yourself by way of enquiry forms, emails and phone calls, or information we can reasonably infer about you, or which we may collect from you automatically if you visit www.greenparkpharma.com (Website) or any other information from which you can be identified directly or indirectly. In the appropriate context in our Policy, we use the word “information” to mean your personal data.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
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For the purpose of the Legislation, the “controller” with respect to your personal data is Green Park Pharma UK Ltd of Office 6, Chi An Lorell Aerohub Business Park, St Mawgan, Newquay, United Kingdom, TR8 4JZ. Our company registered number is 14334779.
What type of information do we collect?
We will collect and process the following information about you. It may be anonymised and will not always constitute personal data:
Information you give us
This is information about you that you give us by contacting us on our Website at www.greenparkpharma.com to request information, or by corresponding with us by phone, messaging, e-mail or otherwise. It includes information you provide when you register to use our Website and report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, as well as any financial and credit card information.
Information we collect about you
With regard to each of your visits to the Website we may automatically collect information that may include the Internet Protocol address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform, as well as information about your visit, including the full Uniform Resource Locators, clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to call our customer service number.
Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or services we provide. It may include information we receive about you from subcontractors in technical, payment, and delivery services, analytics providers, search information providers, and credit reference agencies.
Cookies
Our website uses cookies to distinguish you from other users of our Website and store and track information about you. This helps to provide us with a more accurate analysis of activity on the Website. A “cookie” is a file containing an alphanumeric identifier sent by a web server to a web browser where it is stored. The Identifier gets returned to the server each time the browser requests a page from the server. Cookies do not usually contain any information that is personal data. Still, any personal data about you that we hold may be linked to information stored in and obtained from cookies. We treat any Identifier as being personal data.
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Using cookies helps us provide you with a good experience when you browse our Website and allows us to improve it.
Grounds for processing data
When we collect and process your information within the scope of the Legislation, we do so:
Where necessary, to perform any contract with you or to process your information at your request if you are going to enter into any agreement with Green Park Pharma UK Ltd; where necessary, for our compliance with applicable law or other legal obligation; where necessary, to enable you to comply with your legal obligations; where applicable, with your consent; and/or where necessary to operate our business, protect the security of our systems, our customers and users, detect or prevent fraud, or otherwise fulfil our other legitimate interests except where your privacy rights override our interests. Where we rely on your consent to process your information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing
Uses made from the information
In order to perform a contract with you, or in pursuance of our legitimate interests, we reserve the right to share your information with appropriate third parties, including:
Business partners, suppliers, and subcontractors for the performance of any contract we enter into with you; analytics and search engine providers such as Google Analytics and our web hosting company that assist us in improving and optimising our Website; and credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
On the basis of our legitimate interests or other applicable basis for processing personal data, we will disclose your personal data to third parties:
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In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; if Green Park Pharma UK Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about our customers will be one of the transferred assets; if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms; in order to enable you to gain access to any restricted part of the Website, to receive information which you have requested to be sent to you or for you to receive specified services; in order to protect the rights, property, or safety of Green Park Pharma UK Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your data
All information you provide to us is stored on secure servers.
The transmission of information via the internet is only partially secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or to us by email. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access
Retention of your personal data
Green Park Pharma UK Ltd will only keep personal data for as long as necessary for the relevant purpose for which it was collected.
In any event, Green Park Pharma UK Ltd will retain material containing any personal data:
If we are obliged to do so by law (and to the extent necessary); if it reasonably appears that the material in question could be relevant to ongoing or prospective legal proceedings; if it is necessary to establish, exercise or defend our legal rights.
Security of your personal data
Green Park Pharma UK Ltd takes all reasonable technical and organisational measures to ensure the security of your personal data and prevent its loss or misuse. Our servers are password—and firewall-protected. However, you acknowledge that transmission of information through the Internet can only be partially secure, so we can never give any absolute guarantee in this respect.
Data transfers abroad
We will not transfer your information to any third party outside the European Economic Area (and certain other countries with adequate data protection laws) without implementing adequate safeguards appropriate to the specific country.
Your rights
Under the Legislation, you have the following rights:
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to request access to your personal data (“data subject access request”). If you exercise a data subject access request, you will receive a copy of the information we hold about you so that you know what it is. You will be able to check that we are processing it lawfully and to request correction of the information we have about you. This enables you to correct any incomplete or inaccurate information we hold about you, although we may need to verify the accuracy of the new information you provide to us; to request erasure of your information. This is the so-called “right to be forgotten”. It enables you to ask us to delete or remove information where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your information where you have successfully exercised your right to object to processing where we have processed your information unlawfully or where we are required to erase your personal data in accordance with the Legislation.
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In some cases, we may not be able to comply with your request for erasure for specific legal reasons, which will be notified to you at the time of your request;
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to object to the processing of your information where we are relying on a legitimate interest and your fundamental rights and freedoms outweigh our legitimate interest;
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to request the restriction of processing of your personal data in instances where you want us first to establish the accuracy of the information or where the use of the information is unlawful but you do not want us to erase it, or where you need us to hold the data, even if we no longer require it, as you need it to establish, exercise or defend legal claims or if you have objected to our use of your information, but we need to verify whether we have overriding legitimate interests to use it;
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to request the transfer of your information to you or a third party if it is automated information. If you exercise this right, we will provide the information to you or a third party as you nominate in a structured and machine-readable format. This right only applies to automated information which you initially provided consent for us to use or where we use the information to perform a contract with you;
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to withdraw consent at any time where we are relying on consent to process your personal data (for example, for marketing purposes). This will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not provide you with certain services or information. If this is the case, we will advise you at the time you withdraw your consent. You can exercise your rights by contacting us at info@greenparkpharma.com. You may exercise your rights free of charge.
Right to complain
You have the right to make a complaint to the Information Commissioner’s Office (ICO) at any time. The ICO is the UK supervisory authority for data protection issues and further information may be obtained at www.ico.org.uk
Links other websites
Our website may, from time to time, contain links to and from the websites of appropriate third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect or retain the personal data of anyone under this age.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please get in touch with us at info@greenparkpharma.com or send us a request via post to Office 6, Chi An Lorell, Aerohub Business Park, St Mawgan, Newquay, Cornwall, TR8 4JZ
Changes to this Policy
Any changes we make to this Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Policy, which was last updated in October 2024.
Privacy Policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Last updated: 21 October 2024